Vacancy
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Junior Supervisor
Responsibilities:
- Receipt and use of consumables, cleaning equipment by the team of maids of the hotel complex;
- Coordination of work shifts, scheduling;
- Checking the quality of the maids' work;
- Monitoring the condition of bed linen and towels;
- Assessment of the condition of the room stock and timely submission of applications to the technical service, as well as verification of completed works;
- Assistance in planning and organizing the work of the maid team of the hotel complex;
- Assistance in preparing reports on the work of the team of maids of the hotel complex;
- Working with the forgotten things of the guests;
- Interaction with related services;
- Solving current issues of the business department.
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House Master
Responsibilities:
- Maintenance and repair of the room stock;
- Installation of locks, door handles, etc. by request;
- Adjustment of translucent structures;
- Minor furniture repairs;
- Minor electrical repair work.
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Administrator
Responsibilities:
- Processing information about the check-in of guests, allocation of rooms and activation of keys from them;
- Interaction with technical and business services to monitor the readiness of rooms for check-in and transfer any questions from guests;
- Answering calls from guests and handling all requests;
- Providing information to guests;
- Processing information about the discharge of guests and resolving issues related to any disputed payments;
- Processing payments for rooms and other services;
- Preparation of daily reports.
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